Effingut Experience
Effingut Experience (“Company”, “we”, “us”, or “our”) is committed to ensuring the privacy and protection of personal data of all users (“you”, “your”, “user”) who access or use our website, services, or interact with us in connection with event bookings, corporate services, and merchandise.
This Privacy Policy sets forth the manner in which we collect, use, store, disclose, and manage your personal information, in accordance with the applicable laws of India, including but not limited to the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Includes name, phone number, email ID, billing/shipping address, and company name (for corporate bookings).
- Booking Information: Includes details about event type, group size, venue/location, special requests, and dietary preferences.
- Transaction Data: Includes payment details, transaction history, and merchandise purchase information.
- Technical Data: Includes device identifiers, IP address, browser details, operating system, and browsing activity.
2. Purpose of Collection and Use of Information
We may use your personal information for the following purposes:
- To facilitate and process event bookings and merchandise orders;
- To communicate confirmations, updates, and transaction-related information;
- To deliver services in accordance with your booking or purchase;
- To respond to queries, grievances, or feedback;
- To send marketing and promotional material, only where consent has been expressly provided;
- To maintain the functionality, security, and performance of our website.
3. Disclosure of Personal Information
We do not sell, rent, or otherwise disclose your personal data to third parties for commercial gain. However, limited disclosure may occur under the following circumstances:
- To payment gateway providers for transaction processing;
- To delivery/logistics partners for merchandise fulfilment;
- To service providers, including event managers, decorators, or caterers involved in event execution;
- Where disclosure is mandated by law, regulatory authorities, or pursuant to a court order.
All third-party service providers are contractually bound to maintain confidentiality and use data strictly for the designated purpose.
4. Data Security
We implement reasonable and appropriate technical and organisational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no system or transmission over the Internet can be guaranteed to be 100% secure.
5. Your Rights
Subject to applicable laws, you have the right to:
- Access or correct your personal information;
- Withdraw consent to marketing communications;
- Request the deletion of your data, unless retention is required under applicable law.
To exercise any of the above rights, please contact us at: info@effingut.com